Terms of Service

Parties

“Ribbon,” “we,” and “us” mean the operator of the Ribbon product. “You” means the person or organization that downloads, buys, or uses Ribbon. Support: support@meetribbon.app.

Purchases are processed by Dodo Payments as merchant of record. Their Buyer Terms also apply to the payment relationship: dodopayments.com/buyer-terms.

Product description

Ribbon is a scrolling window manager for macOS 14 or later. It keeps windows on a horizontal strip, lets you scroll and rearrange them, and uses macOS Accessibility APIs to move and resize windows. It does not require turning System Integrity Protection off.

Ribbon is distributed as a downloadable Mac application (DMG). It is not a subscription SaaS login product. A paid license unlocks ongoing use beyond any trial that may be offered.

Eligibility

You must be able to form a binding contract in your jurisdiction and must use Ribbon only on Macs you are authorized to control. If you buy for an organization, you represent that you can bind that organization.

License grant and seats

Subject to these terms and payment of the applicable fee, we grant you a personal, non-exclusive, non-transferable (except as allowed for seat moves below) license to install and use Ribbon on the number of Macs included in your plan:

• 1 Mac plan — one activated machine
• 3 Macs plan — up to three activated machines
• 5 Macs plan — up to five activated machines

You may deactivate a Mac from the license portal and activate another Mac in Ribbon → Settings → License, within your seat count. Sharing a key beyond the purchased seats, reselling keys, or publicly posting keys is not allowed.

The license covers the major version you purchase. Updates inside that major version are included. The next major version may be sold separately, typically with an upgrade path for existing customers when offered.

Trial

If a trial is offered in the app or on the site, it is time-limited, may disable or remind after expiry, and does not include a perpetual license until you purchase. Trial abuse (resetting machine ids to extend trials) may result in refusal of service.

Delivery and fulfillment

After successful checkout, your license key is delivered by email to the address used at purchase (and/or shown on the thanks page when fulfillment completes). The Mac app is available as a download from this website. Delivery is digital and typically immediate; email providers can delay mail. Check spam folders and the thanks / license flows if a key is missing.

First launch on macOS may require allowing the app under Privacy & Security (Open / Open Anyway) for unsigned or newly downloaded builds, and granting Accessibility so Ribbon can move windows. Setup steps are described on Setup.

Payments, taxes, and invoices

Prices are shown on the homepage pricing section in USD or INR depending on location. Charges are one-time for the selected plan unless we clearly label something else. Dodo Payments is the merchant of record: they collect payment, handle applicable taxes where they are responsible as MoR, and issue invoices or receipts according to their systems.

You authorize the charge for the plan you select. Failed, reversed, or fraudulent payments may result in license revocation.

Refund and cancellation policy

Ribbon is a one-time digital license, not a subscription. There is nothing to “cancel” after purchase other than stopping use of the software and optionally deactivating Macs.

All sales are final once a license key has been successfully delivered, because the product is intangible digital software that can be copied after delivery. We do not offer refunds for change of mind, unused seats, preference for a different window manager, or macOS permission prompts you decline.

We will help (including a refund or replacement key where appropriate) if:

• You were charged more than once for the same order
• Payment succeeded but no license key was delivered after a reasonable time and support investigation
• A clear pricing or fulfillment error on our side prevented you from receiving the product you paid for

Contact support@meetribbon.app within 7 days of purchase with your order email and receipt details. Chargebacks filed without contacting support first may result in license revocation. Dodo Payments may also apply their own buyer and refund rules as merchant of record.

Acceptable use

You agree not to:

• Reverse engineer Ribbon except where mandatory law allows
• Circumvent license checks, seat limits, or update signatures
• Redistribute the paid app binary or keys without permission
• Use Ribbon to violate others’ rights or applicable law
• Attack, scrape abusively, or disrupt the license or update services

macOS permissions

Ribbon requires Accessibility permission to function as described. Denying permission means the strip cannot manage windows. Ribbon does not claim other sensitive entitlements (such as full disk access) for normal operation. You are responsible for reviewing macOS prompts and System Settings.

Open source components

Ribbon includes open-source components that remain available under their respective licenses and notices. The Ribbon application branding, website, proprietary glue, and license service are not open-source. Third-party notices ship with the app or accompanying materials where required.

Intellectual property

Ribbon, its name, logos, and non-open-source code are owned by us or our licensors. These terms do not transfer ownership. Feedback you send may be used to improve the product without obligation to you.

Disclaimer of warranties

Ribbon is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. Window managers interact with many apps and macOS releases; we do not warrant uninterrupted or error-free operation on every configuration. Keep copies of your work. Mandatory consumer rights in your country that cannot be waived still apply.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or lost-profit damages, or for data loss arising from use of Ribbon. Our total liability for any claim relating to Ribbon or these terms is limited to the amount you paid for the license giving rise to the claim in the twelve months before the claim. Some jurisdictions do not allow certain limits; in those places, our liability is limited to the maximum permitted.

Indemnity

You will defend and indemnify us against claims arising from your misuse of Ribbon, your breach of these terms, or your violation of law, except to the extent caused by our willful misconduct.

Suspension and termination

We may suspend or revoke a license for non-payment, fraud, seat abuse, or material breach. You may stop using Ribbon at any time. Provisions that by nature should survive (including IP, warranty disclaimer, liability limits, and refunds already processed) survive termination.

Governing law

These terms are governed by the laws applicable to the operator of Ribbon, without regard to conflict-of-law rules, unless mandatory consumer law in your place of residence requires otherwise. Courts in that operator’s home jurisdiction may hear disputes, subject to your mandatory local rights. Payment disputes may also be handled under Dodo Payments’ processes as merchant of record.

Changes

We may update these terms. The effective date above will change when we do. Continued use after posting constitutes acceptance of the updated terms for subsequent use and purchases. Material changes to paid licenses already purchased will not reduce the seat count or major version coverage you already paid for, except as required by law or for security.

Contact

Questions about these terms, delivery, or refunds: support@meetribbon.app. Privacy details: Privacy Policy. Pricing: Pricing.